Purpose By A Divine Design

Career Spotlight

NAVIS

THIS JOB IS IN: Multiple Locations (Work From Home)

 

Reservation Sales Agent - Work-at-Home

NAVIS is excited to hire several part-time, work-at-home Reservation Sales Agents in multiple locations across the US!

 

We are ONLY hiring agents in the following states for this position:

  • Florida
  • Georgia
  • North Carolina
  • South Carolina
  • Oklahoma
  • Texas
  • Idaho
  • Nevada

If you are not physically located in any of these states, unfortunately, you are not eligible to be considered for this class of agents. 

 

The primary role of the NAVIS Reservation Sales Agent (known internally as Reservation Sales Professionals) position is to take inbound calls and book guest reservations on behalf of our clients. Who are our clients, you ask?  They are independently-owned hotels, resorts, and vacation rental management companies – many of which you will recognize, such as PGA National Resort & Spa, Classic Resorts, Vail Resorts, Tahoe Keys Resort, Jekyll Island, Pinehurst Resort, Salamander Hotels & Resorts, The Breakers, The Greenbrier, The Resort at Schlitterbahn, and many, many others.  Agents truly feel like an extension of the client.

This is NOT timeshare sales.  There is NO cold-calling involved.

In this home-based position, you will be fielding inbound calls from prospective guests who are interested in scheduling a vacation and want to learn more about the details of a specific property they have in mind.  You'll answer their questions, provide them with information, and help them book their stays.  Again, there is no cold-calling involved.

These roles are NOT high-pressure sales positions based in a crowded, noisy call center.  Rather, the calls are consultative in nature and you'll ask if you can help book their stays.  The more guests you book, the more money you make!  You'll also give prospective guests a professional, up-scale, premium experience.  Not to mention, a great benefit of the position is that you perform this job from the comfort of your home office (shoes are optional)!   

We will train you on our systems, our processes, and the properties of our clients so you will feel confident in helping prospective guests enjoy these incredible properties. NAVIS Reservation Sales Agents fill this role through our contact center and take reservation sales calls on behalf of our many clients. 

 

 

CHECK OUT THIS SHORT VIDEO TO MEET SOME OF OUR TEAM MEMBERS & LEARN MORE ABOUT THE POSITION



ABOUT THE POSITION LOCATION:
Positions are based in multiple locations across the US.  We are hiring in several cities in the following states:  Florida, North Carolina, South Carolina, Georgia, Oklahoma, Texas, Idaho, and Nevada
 

 

ABOUT PAID TRAINING (VIRTUAL):

  • START DATE:  Monday, December 3rd, 2018
  • TRAINING DAYS:  Monday-Friday
  • TRAINING TIME:  11:30 to 5:15pm Eastern Time / 8:30am to 2:15pm Pacific Time 
  • WHERE / FORMAT:  virtual / remote from your home office - live, interactive, instructor-led training via video
  • DURATION:  4 weeks of initial training, ending on December 28th, 2018 (there is no training scheduled for 12/24 and 12/25)
  • ONGOING TRAINING:  We have an ongoing, comprehensive training program that will keep you up-to-date with our systems, processes, and client properties 

  

ABOUT THE POSITION STATUS, WAGE, & HOURS:

  • STATUS:  positions are PART-TIME with an average of 27.5 hours per week (five 5.5-hour shifts per week).  EXCEPTION: for Night (Graveyard) shifts, we have 2-3 FULL-TIME positions available.  We request a 2-year commitment to the Night shift schedule and you must have previous experience working a Night shift to be considered.
  •  WAGE:  average hourly compensation for our existing part-time agents is typically in the $13.00 to $17.00 per hour range, depending on your performance and sales abilities.  We have several top performers making well-over $20.00 per hour.
    • Training Wage:  $11.00 per hour while you are in training
    • Base Wage:  $9.00 per hour + commissions, bonuses, and incentives typically averaging in the $13.00 to $17.00 per hour range
  • HOURS:  The majority of shifts include Swing, Nights, and Weekends.  For those Team Members working Swing, Night, and Weekend shifts, NAVIS pays shift differentials in addition to the base hourly rate.  Shifts may vary - schedules are made at least 2 weeks in advance. 

 

ABOUT NAVIS:
NAVIS is the only Unified CRM solution for hotels and vacation rental management companies that brings their data and their reservations sales, marketing, and revenue teams together to drive more direct bookings and revenue.  Because we believe technology should make you money, not cost you money, we developed our game-changing Revenue Performance Platform™ to transform teams into revenue makers, enabling them to drive, capture and convert more direct bookings. We deliver actionable guest insights so departments can seamlessly sell and market together. The result is always a dramatic increase in direct sales and profit. We guarantee it.

Founded in 1987, NAVIS is a privately held company with headquarters in Bend, Oregon, and growing locations in Orlando, Florida and Reno, Nevada.

We have been named on "Top Workplaces" lists for EIGHT years running! 

NAVIS has been recognized as a "Top Workplace" by The Oregonian for several years running, a "Top 10 Workplace" by the Orlando Sentinel in 2018, and a "Best Place to Work" by the Northern Nevada Human Resources Association in 2018.



At NAVIS, our Core Values are:

  • Golden Rule: I treat others as I want to be treated
  • Integrity: I am a person of my word and highly trusted
  • Innovation: I create solutions for difficult business problems
  • Performance: I am part of an ambitious team and my results matter
  • Attitude: I am a positive influence, I love my team and the work we do

 

 ABOUT YOU & YOUR QUALIFICATIONS:

  • High School diploma or equivalent
  • At least one (1) year of sales and customer service experience.  This could be from retail, food and beverage, telesales, hospitality, and other sales-related roles where you had direct interaction with people and you were influencing / up-selling / using suggestive selling techniques.
  • You should have a positive attitude, enjoy helping people, be confident in your abilities, and be an enthusiastic person!
  • This this is a phone-based position, excellent verbal communications skills are required
  • Hospitality experience is preferred, but not required
  • Bilingual (English / Spanish) are encouraged to apply

 

ABOUT YOUR HOME OFFICE:

  • This home-based position requires a work environment free from background noise and distractions.  Ideally, you should have a separate room or office in which you can close a door behind you for privacy and work in a quiet, distraction-free work space.
  • Reservation Sales Agents are required to provide a dedicated high-speed internet connection* – NAVIS will provide all the rest!
    • *High-speed internet MUST have a minimum required speed of 7.0 mbps (download) and 1.5 mbps (upload).  Please take the time to verify this – it's critical!
  • NAVIS will provide you with a PC, 2 monitors, a headset, and other related PC equipment to help you be successful in this position

 

Job Link: https://thenavisway.csod.com/ats/careersite/JobDetails.aspx?id=529&site=1

 

 

NAVIS is an Equal Opportunity Employer (EOE).

 

 

WANT TO BE AN ENTREPRENEUR? SEE OUR RESOURCES PAGE.

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